Choicepoint Roundup, March 6
(Posted by adam)
- The Atlanta Journal Constitution contains the first MSM discussion I've seen of Derek Smith losing his job over this.
- Evan Hendricks of Privacy Times has a good article in the Washington Post, discussing who owns data, how we've gotten here.
- Axel, of Balrog.de comments "that ChoicePoint does NOT state in that Form 8-K that they had been asked by LA law enforcement to postpone [notification]. Good catch!
- CreditSuit has several good posts on Credit Report Freezing laws being proposed, and points to a Consumers Union roundup of such laws.
- Finally, today's Two Minutes Hate comes to you from the Atlanta Journal-Constitution's editorial pages.
Bookmark this post: Posted by adam on March 6, 2005 at 12:07 PM
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Comments
The awkwardness with which ChoicePoint handled this is illuminating. At seemingly every turn, they say or do something which undermines their goal, which I presume to be crisis management/public relations.
Note to B-school brand-management faculty: this one is a potential antipode for Tylenol in the "how to handle crises that threaten your viability" department.
Posted by: Chris Walsh | March 6, 2005 12:26 PM
I just got the call from ChoicePoint, they wanted to update my account contact information and will be emailing me a new application, so I guess I am in the 2% of their market to be rescreened. I wonder if I'll make it through.
Posted by: Thomas Kemp | March 7, 2005 9:22 AM
From emailing, Mr. Kemp is an actual customer of Choicepoint. If you are not a Choicepoint customer, that is, if you don't see a monthly bill from them, they WILL NOT be calling you, and you should be very suspicious if they do. Take a number where you can call back, and call Choicepoint and your local police department for fraud.
Posted by: adam | March 7, 2005 12:30 PM